Privacy Policy

Privacy Policy

This Privacy Policy explains how InfiniteOra collects, uses, and protects information when you visit our website, place an order, create a checkout request, or contact our team.

1. Information We Collect

We may collect your name, email address, phone number, billing and delivery address, order details, payment method selection, contact form messages, and any information you choose to share with us while using the website.

2. How We Use Your Information

We use your information to process orders, verify checkout details, arrange delivery, send order updates, respond to questions, provide customer support, prevent misuse, and improve the shopping experience on InfiniteOra.

3. Order and Email Communication

When you place an order or submit a form, we may contact you by email, phone, or other details you provide. This includes order confirmations, OTP verification, payment instructions, delivery updates, and support replies.

4. Payment Information

InfiniteOra does not ask you to submit sensitive payment passwords through contact forms. If a bank transfer or payment screenshot is required, only share the information needed to verify your order.

5. Cookies and Website Data

Our website may use cookies or similar browser storage to keep cart items, checkout sessions, offer settings, and basic website preferences working correctly. You can disable cookies in your browser, but some shopping features may not work as expected.

6. Sharing Your Information

We may share only the necessary details with service providers who help us operate the business, such as delivery partners, email services, hosting providers, and payment verification support. We do not sell your personal information.

7. Data Security

We use reasonable technical and operational steps to protect customer information. No website or internet transmission is completely secure, so please avoid sending unnecessary sensitive information through forms or email.

8. Data Retention

We keep order, customer, and communication records for as long as needed to provide support, manage business records, handle disputes, comply with legal obligations, and improve our services.

9. Your Choices

You may contact us to request a correction or update to your personal information. Some order records may need to remain stored for business, delivery, tax, or legal reasons.

10. Updates to This Policy

We may update this Privacy Policy when our website, services, or business practices change. The updated policy will be posted on this page with a revised date.

Contact InfiniteOra

For privacy questions or data requests, contact us at info@infiniteora.com.pk or +92-370-3933240.