Terms of Use

Terms of Use

These Terms of Use explain the rules for using the InfiniteOra website, browsing our products, placing orders, and contacting our team. By using this website, you agree to follow these terms.

1. Use of This Website

You may use this website for lawful personal shopping, product browsing, order placement, and communication with InfiniteOra. You must not misuse the website, attempt unauthorized access, interfere with checkout systems, or submit false or harmful information.

2. Product Information

We try to keep product names, descriptions, prices, availability, images, and offers accurate. Minor differences in packaging, color, scent notes, or display appearance may occur due to stock changes, photography, lighting, or screen settings.

3. Orders and Payments

When you place an order, you confirm that the billing, delivery, phone, and email details you provide are correct. InfiniteOra may contact you to verify details before processing an order. We may refuse, cancel, or limit an order if information appears incorrect, stock is unavailable, payment is not completed, or misuse is suspected.

4. Pricing, Offers, and Availability

Prices and offers may change without prior notice. Discount codes, promotional offers, tester packs, delivery charges, and free delivery settings may have limits or expiry dates. If a listed price or offer contains an obvious error, we may correct it before accepting or fulfilling the order.

5. Delivery

Delivery timelines are estimates and may vary due to address details, courier availability, weather, public holidays, payment verification, or other operational reasons. Please keep your phone available so our team or delivery partner can contact you when needed.

6. Returns and Order Issues

If your order arrives damaged, incorrect, or incomplete, contact us as soon as possible with your order details and clear photos where relevant. Return or replacement decisions depend on the product condition, order record, and the nature of the issue.

7. Customer Messages and Contact Forms

When you submit a contact form, order form, or email, you agree that we may use the details you provide to respond to your request, verify an order, or support your purchase. Please do not submit sensitive payment passwords or unnecessary private information through contact forms.

8. Intellectual Property

The InfiniteOra name, website layout, product presentation, text, images, graphics, and other website materials belong to InfiniteOra or are used with permission. You may not copy, reuse, sell, or redistribute website content without written approval.

9. Limitation of Liability

InfiniteOra works to provide a reliable shopping experience, but the website may occasionally be unavailable or contain errors. To the fullest extent allowed by applicable law, InfiniteOra is not responsible for indirect losses, interruptions, or damages caused by misuse of the website or circumstances outside our reasonable control.

10. Updates to These Terms

We may update these Terms of Use when our website, services, or business practices change. The updated version will be posted on this page with a revised date.

Contact InfiniteOra

For questions about these terms, orders, or product support, contact us at info@infiniteora.com.pk or +92-370-3933240.